Privacy Policy

Last updated: September 2026

This Policy explains what information MyTab collects, how it's used, and how it's protected. MyTab is built for shop owners ("you") who use it to keep records about their own customers ("your customers").

1. Information we collect

About you (the shop owner)Business name, phone number or email, business type, password/PIN (stored as a secure hash, never in plain text), and billing email if you subscribe to Pro.
About your customersWhatever you choose to enter about them, typically name, phone number, birthday, and the items/amounts they owe. This is entered by you, not collected directly from your customers.
Payment informationYour Pro subscription payments are handled entirely by Paystack. MyTab never sees or stores your card details, only a reference confirming your subscription is active.

2. How we use this information

3. Where your data is stored

MyTab's data is stored in a hosted PostgreSQL database (via Neon) and accessed through our backend (hosted on Render). Data is encrypted in transit. A copy of your own device's data is also kept on your device so MyTab works offline, and syncs back to the server once you're online.

4. Who we share information with

We don't sell your data or your customers' data. We share information only with the services needed to run MyTab:

We do not share your customers' names, phone numbers, or debt records with WhatsApp, Paystack, or any advertiser.

5. Your rights

You can view, edit, or delete any customer record directly in the app at any time. You can log out of a device at any time from Settings, which also clears that device's local copy of your data. To request full deletion of your MyTab account and associated data, contact us using the details below.

6. Children

MyTab is intended for business owners and is not directed at children. We don't knowingly collect information from children.

7. Changes to this Policy

If we make material changes to how we handle your data, we'll update this page and the "last updated" date above.

8. Contact

Questions about this Policy or your data can be sent to the contact details provided on our website.